You can make a reservation directly on our website, by calling a specialized agent, on social networks or in one of our stores in Ílhavo, Vagos and Palhaça.

We accept bank transfer, cash, ATM (credit or debit) and ATM reference as payment methods.

Please check the details in the booking or contact us for more information, as the cancellation and change conditions vary depending on the terms of the contracted trip.

You must pay for flights and insurance at the time of purchase. Payment for holiday packages and hotels depends on booking conditions.

Refunds are processed in accordance with the reservation's cancellation policy. Some rates or services may not be refundable.

Each package can include different services such as flights, accommodation, transportation, and activities. The details are specified in the conditions of each package.

The packages are customizable, allowing you to adjust itineraries, choose hotels, specific rooms, and add experiences.

For travel within the Schengen Area, a national citizen card is sufficient. Outside of this area and Europe, a valid passport and visa may be required.

Yes, we handle the process of obtaining visas for various destinations. Contact us for more details.

For trips to the USA of 90 days or less, in addition to the valid electronic passport, Portuguese citizens need ESTA (Electronic System for Travel Authorisation) authorization, requested online. Please contact us if you need support with this authorization.

As of April 2, 2025, Portuguese citizens need an Electronic Travel Authorization (ETA). It must be requested online at least three days before travel and we can help you with the process.

Each airline has different rules about the dimensions and weight of carry-on and checked baggage. We always recommend confirming the baggage conditions in your booking and on the company's website before traveling.

Depending on the destination, vaccines against yellow fever, meningococcal disease, Japanese encephalitis, typhoid fever and measles are recommended. Book a travel consultation for destination-specific information.

You can book a travel consultation at public hospitals, international vaccination centers or private clinics and must it be booked 4 to 8 weeks prior to the trip.

You can carry aerosols, drinks, toothpaste, creams and gels properly packed in individual containers with a maximum capacity of 100 ml and inside a transparent plastic bag with a maximum capacity of 1 litre. These restrictions do not apply to baby food or medicines, for which proof may be required.

You can travel without restrictions until 27 weeks, as long as it is not a high-risk pregnancy. From 28 weeks you must be accompanied by a medical certificate and after 36 weeks you may not be allowed to board.

If the minor travels with only one parent to a destination in the Schengen area, no authorisation is required as long as there is no opposition from the other parent. 

For trips outside the Schengen area, you should check with the airline and the embassy of your destination to see if you need an official authorisation recognised by a notary or authenticated by the civil registry office.